Welcome to Vera Growth Labs. By accessing or using our website, booking a consultation, requesting an audit, or engaging our services, you agree to be bound by these Terms of Use. If you do not agree with these terms, please do not use this website or our services.

For the purpose of these Terms, “Vera Growth Labs,” “we,” “us,” and “our” refer to the owner and operator of this website and related services. “You,” “your,” “user,” “client,” or “visitor” refers to any individual or business accessing the website or engaging with us.

Website use

The content on this website is provided for general information about our services and may be updated, modified, or removed at any time without notice.

While we aim to keep the information on this website accurate and current, we do not guarantee the completeness, accuracy, reliability, or suitability of any content for a particular purpose, and your use of the website is at your own risk.

You agree not to use this website in any way that is unlawful, harmful, fraudulent, or intended to interfere with the proper functioning of the site.

Intellectual property

Unless otherwise stated, all content on this website, including text, copy, layouts, graphics, branding elements, and other materials, is owned by or licensed to Vera Growth Labs. Unauthorized reproduction, copying, distribution, or commercial use of any material on this website is prohibited without prior written permission.

All trademarks, logos, and brand names appearing on this website remain the property of their respective owners where applicable.

Third-party links and tools

This website may contain links to third-party websites, platforms, tools, or services for your convenience or reference. We do not control or endorse those third-party websites and are not responsible for their content, availability, policies, or practices.

Any reliance on third-party websites, software, or external services is at your own risk.

Free audits and consulting calls

Any free audit, consultation, strategy call, or advisory conversation provided by Vera Growth Labs is for informational and business-evaluation purposes only. These calls do not create a client relationship unless both parties expressly agree to a paid engagement in writing.

Any recommendations shared during a free audit or consulting call are based on the information available at the time and should not be treated as guarantees of business results, revenue, pipeline, conversion, or growth.

Service engagements

Any paid services offered by Vera Growth Labs, including but not limited to B2B demand generation, ABM marketing, content syndication, digital advertising, Shopify setup, performance marketing, social media support, content creation, consulting, advisory, or related services, will be governed by a separate proposal, scope of work, invoice, or written agreement where applicable.

Unless otherwise agreed in writing:

• Deliverables, timelines, and scope are estimates and may change based on access, approvals, client dependencies, and project complexity.

• You are responsible for providing accurate information, timely feedback, and access to required platforms, assets, and accounts.

• Delays caused by missing approvals, missing inputs, or lack of access may affect delivery timelines.

No guarantees

We do not guarantee specific business outcomes, including but not limited to revenue growth, lead volume, pipeline outcomes, return on ad spend, conversion rates, customer acquisition cost, account wins, search rankings, or social media performance.

Marketing, consulting, and business growth outcomes depend on multiple factors beyond our control, including your offer, pricing, market conditions, sales process, product-market fit, budget, internal execution, competition, and platform changes.

Fees and payments

Fees for services, advisory calls, projects, or monthly engagements will be communicated separately through a proposal, booking page, invoice, or written agreement.

Unless otherwise stated:

• Fees are due in advance or according to the payment terms agreed in writing.

• Paid consulting sessions are non-refundable once delivered.

• Project and retainer fees are non-refundable once work has commenced, except where expressly agreed otherwise in writing.

• Any third-party media spend, platform fees, software subscriptions, taxes, or external vendor costs are separate from our service fees unless explicitly included.

Client responsibilities

You agree that you will:

• Provide complete and accurate information relevant to the work.

• Maintain lawful rights to all materials, data, trademarks, creative assets, and content you ask us to use.

• Obtain any required permissions, approvals, or licenses for your business, campaigns, products, and advertising claims.

• Review deliverables and provide timely approvals or feedback.

You remain solely responsible for your business decisions, compliance obligations, advertising claims, and use of deliverables after delivery.

Limitation of liability

To the fullest extent permitted by law, Vera Growth Labs shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising out of or related to your use of this website, your reliance on its content, or your engagement with our services.

Our total liability in connection with any paid service shall not exceed the amount actually paid by you to us for the specific service giving rise to the claim.

Indemnity

You agree to indemnify and hold harmless Vera Growth Labs, its founders, partners, employees, contractors, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:

• Your misuse of the website.

• Your breach of these Terms.

• Your business operations, products, services, advertising claims, or legal/regulatory non-compliance.

• Materials or instructions you provide to us that infringe the rights of a third party.

Termination

We reserve the right to refuse service, suspend access, cancel consultations, or terminate engagements where necessary, including in cases of misuse, abusive conduct, non-payment, unlawful activity, or breach of these Terms.

Privacy

Any personal information submitted through this website is handled in accordance with our Privacy Policy. You should review that policy separately to understand how your information is collected and used.

Governing law

These Terms shall be governed by and interpreted in accordance with the laws of United States of America, unless otherwise agreed in writing in a separate client contract. Any disputes arising from use of this website or related services shall be subject to the jurisdiction of the appropriate courts in United States of America.

Contact

If you have any questions about these Terms, please contact us at:

Vera Growth Labs

Vera Growth Labs

970, Alice Lane #1, Menlo Park, CA, 94025

suhasini@veragrowthlabs.com